Now that you have booked your appointment, here is a little about your appointment journey and what to expect.
It takes about 15/20 minutes to complete.
We have extensive checklist which can be downloaded to assist prior to your appointment with us.
Our office hours are as below but we do have some flexibility during our busy tax season.
| Days of week | Start time | End time | Comments |
|---|---|---|---|
| Monday | 9.00am | to 5.00pm | Normal hours |
| Tuesday | 9.00am | to 5.00pm | Normal hours | Wednesday | 9.00am | to 8.00pm | Extended Hours tax season |
| Thursday | 9.00am | to 8.00pm | Extended Hours tax season |
| Friday | 9.00am | to 4.00pm | Earlier closing |
| Saturday | 9.00am | to 3.00pm | Open for new recruits if needed |
| Sunday | Closed | All day | Email if urgent |
| Public Holidays | Closed | All day | Email if urgent |
We are easy to find just 500 meters from the Mitcham railway station,entered at front door or come up in the basement carpark lifts.
By car depends where your coming from. Plug in 1-19 Colombo street Mitcham Vic into your GPS.
Get on Eastern Freeway /M3 in Clifton Hill from Collins St, Victoria Parade/State Route 32 and Hoddle St/State Route 29 16 min (5.1 km) Follow Eastern Freeway /M3 to Springvale Rd/State Route 40 in Nunawading. Take the State Rte 40/Springvale Rd exit from Eastern Freeway /M312 min (17.7 km) Continue on Springvale Rd/State Route 40. Take Maroondah Hwy/State Route 34 to Brunswick Rd in Mitcham.
Alternatively from inner Melbourne, Head east on Maroondah Hwy/Whitehorse Rd/State Route 34 towards Balwyn Keep right to stay on Maroondah Hwy/Whitehorse Rd/State Route 34 Continue to follow Maroondah Hwy/State Route 34 900 mTurn right onto Mitcham Rd/State Route 36 210 mTurn left onto Brunswick Rd
(Frankston/Dandenong/Springvale) Get on M3 in Dandenong travel North from National Route Alt 1 Follow M3 to Maroondah Hwy/State Route 34 exit at Ringwood. Turn left at Maroondah Hwy. 34 exit from M3 Continue on Maroondah Hwy,past Mitcham Rd.,turn left at Station street.
Alternatively Springvale rd. Head south on Springvale Rd/State Route 40 Continue straight to stay on Springvale Rd/State Route 40 Use the right 2 lanes to turn right onto Canterbury Rd/State Route 32, Turn left onto Mitcham Rd 36 continue down to Maroondah hwy and turn left here 800 metres turn left into station street Mitcham, go 500 metres turn left into Colombo street
From the Eastern Suburbs-(Lilydale/Ringwood/Ferntree gully)find you way on to the Maroondah Hwy, heading towards Ringwood (Eastland shopping Centre) continue on Maroondah hwy State Route 34 to Mitcham heading city wise we are about 800 metres past Mitcham Rd., turn down station street Mitcham go 500 metres turn left into Colombo street
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(Geelong/Werribee/Altona /Sunshine) Head north on Hampshire Rd towards Hampshire Cres 1 min (400 m) Continue on Ballarat Rd. Take State Route 83 and Eastern Freeway /M3 to Brunswick Rd in Mitcham 48 min (36.1 km) Turn left onto Brunswick Rd., or Get on Eastern Freeway /M3 in Clifton Hill from State Route 83 21 min (9.2 km) Follow Eastern Freeway /M3 to Springvale Rd/State Route 40 in Nunawading. Take the State Rte. 40/Springvale Rd exit from Eastern Freeway /M3 12 min (17.7 km) Continue on Springvale Rd/State Route 40. Take Maroondah Hwy/State Route 34 to Brunswick Rd in Mitcham
Alternatively Get on M1 in Lara from Princes Hwy 17 min (13.3 km) Follow M1 to Racecourse Rd/State Route 83 in Kensington. Take exit Number 6 from City link/M2 41 min (60.8 km) Get on Eastern Freeway /M3 in Clifton Hill from State Route 83 12 min (5.2 km) Follow Eastern Freeway /M3 to Springvale Rd/State Route 40 in Nunawading. Take the State Rte 40/Springvale Rd exit from Eastern Freeway /M3 12 min (17.7 km) Continue on Springvale Rd/State Route 40. Take Maroondah Hwy/State Route 34 to Brunswick Rd in Mitcham
(Epping/Resevoir/Preston)-Get on M15 min (2.6 km) Continue on M1 to Kensington. Take exit Exit Number 6 from City link/M2 23 min (31.1 km) Get on Eastern Freeway /M3 in Clifton Hill from State Route 83 12 min (5.2 km) Follow Eastern Freeway /M3 to Springvale Rd/State Route 40 in Nunawading. Take the State Rte. 40/Springvale Rd exit from Eastern Freeway /M3 12 min (17.7 km) Continue on Springvale Rd/State Route 40. Take Maroondah Hwy/State Route 34 to Brunswick Rd in Mitcham.
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It is approximately 45 Mins from Flinders street station to the Mitcham Railway Station. You can catch the train on either the Lilydale or Belgrave Lines departing from either Flinders Street(platform 3) or Southern Cross railway station via the loop(platform ?). We are right on the Mitcham railway station you can see our building from the station walk in northerly direction to the entrance and ring our security pad number 610.
There are buses from different areas of melbourne
frm CBD -----------------
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outer Eastern
WHEN ENTERING FROM THE FRONT OF THE BUILDING VIA THE ENTRANCE FOYER:TURN RIGHT COME DOWN THE STAIRS.RE-ENTER SECURITY CODE AND COME UP TO 6 Levels (which is the tallest of the two towers)
To enter the Building at the front foyer please use the KEYPAD enter 610 & hit the "Bell" symbol- I will answer and open the front door, proceed to Building B where there is another door you will be able to see the lifts. Hit the same number sequence on the security pad and this door will also be opened for you and next get into the lifts to level 6 and turn right.
VIP Police -Car Park Instructions/Entry (1.) POLICE VIP UNDERGROUND CARPARKING: To enter the carpark please enter drive way and enter the security sequence code down the garage entrance to the KEYPAD enter 610 & hit the "Bell" symbol- I will answer and open the Tilting door, drive down the entrance to the underground carpark. We have 1 of 5 visitor carpark spaces available on your RHS. The Lifts for BUILDING B are only 10 Metres from the Visitor carpark spaces. Enter the lifts and go up to floor 6 turn right out of the lift. Please take a seat we will attend to you soon.If all Visitor Spots are full (PLAN B) is to park in my No 5 or 41 carpark space further along on B1 Level car parking which is about 20 metres further once again on your RHS. (VP SIGNAGE in the No 5 carpark space will give you a clue you’re in the right park spot).For carpark space 41 please call and we will give you directions.
New to comming to our office or have been here before but I am lost ask for directions at the cafe or the building manager. if you're totaly lost, SMS 0418 327 096 for help We will text you back we are probably with a Police member doing tax. Failing all that we will come and find you
These instructions will help you to undestand what to bring to your appointment and how to get to us.
